Contact Us

There are 4 ways to contact us:

1.⁠ ⁠For the quickest response, you can contact Vicki, our Customer Service Specialist via email - sales@petcollars.com.au. Always check your email Junk folders just in case as sometimes emails land there.

2.⁠ ⁠Alternatively, you can click on Need Help button in the bottom left corner of the page and a member of our team will respond as soon as possible.

3.⁠ ⁠Or fill out the form below and we will get back to you as soon as possible.

4.⁠ ⁠If you're having any trouble with the above options, our phone number is 0455 121 625. But please note, we're typically busy sewing your embroidered items and getting orders ready so we're not always available to answer. If we're not, you can leave us a message and we'll come back to you as soon as possible.

Our address is Unit 103/12 Pioneer Ave Tuggerah NSW 2259 which is available for order pick up only. All orders need to be placed online at www.petcollars.com.au